Creating a sense of belonging is crucial to student success and persistence, especially for nontraditional, working students in online programs. Our professional science master’s (PSM) in biotechnology degree is designed for working professionals, offering primarily online and evening courses that emphasize applied learning and professional development. The degree plan combines basic science courses and lab work in biotechnology with a strong foundation in business and professional skills. A required industry internship ensures graduates enter the biotech workforce with real world experience. The program’s rigorous nature, combined with students’ full-time jobs and family commitments, leaves little time to build peer connections or a sense of community.
With funding from the National Science Foundation’s Scholarships in Science, Technology, Engineering, and Math (NSF S-STEM) program, we provide scholarships and support students with co-curricular activities to enhance their educational experience. While awarding scholarships was straightforward, fostering engagement in these activities and building a strong community proved far more challenging. How do you cultivate connection, retention, and career development among busy, online STEM students? Here, we share five strategies that have helped us successfully create a sense of community in our program.
1. Ask the students what they want
An integral part of community building is having students meet as a group, whether in person or online. To increase the likelihood of student participation, we first invited their input on what types of events they want to attend, and when. Each semester, we ask students to fill out an availability form and use this information to provide both in person and online meeting opportunities each month, which allows us to meet the diverse needs of our busy students. Our experience indicates students are more likely to attend events when they are given a voice in the planning process. We send out a questionnaire asking them for their ideas and preferences for monthly cohort meetings each semester and schedule events with their ideas in mind.
2. Give them what they want
Monthly cohort meetings include a variety of events that address the multifaceted needs of the students: professional, academic, social, creative, and physical/ mental well-being. We use the student feedback to provide impactful activities that are useful and interesting to them. Many students request events that foster connections with their peers, but given the mainly online format of the program, this can be a challenge. While academic or professional topics may be presented either in person or on Zoom, we schedule purely social events, such as a dinner at a local hotspot, as in-person activities only. To feed the creative side of our STEM students, we have also hosted water coloring tutorials and rock painting socials where students are able to simply relax and catch up with each other. To deal with the stresses of graduate school and promote self-care, we hosted group yoga sessions. Many times, this results in lasting friendships or a professional connection. One student commented that the cohort events “allowed me to meet amazing people that I now call friends.”
3. Give them what they don’t know they need
We also provide co-curricular activities that students may not have specifically requested. For example, we invite industry leaders who provide career advice and perspectives on specific areas in biotechnology. Students can learn from their many years of experience and get a view into a day in the life of a particular career choice, helping them to navigate their own career paths. A student may initially start the program thinking they want to establish a career in one area in biotechnology but may complete the program with a completely different career goal in mind. Guest speakers open their eyes to the different possibilities. In addition, leadership skills are an integral part of being successful in any career choice. Thus, we also invite speakers that provide workshops on how to develop effective leadership skills and practical ways to implement them. Since it is important for students to have a broad knowledge of biotechnology, we have also hosted biotechnology-related research talks to keep them abreast of current research in this field. We also provide opportunities to attend conferences and networking events. Initially, students may not grasp the power of networking in career development. Conferences provide many opportunities which not only include networking but also learning about cutting edge research and other potential career paths. To encourage conference attendance, we provide travel support and stipends for attending approved biotechnology or leadership-related conferences of their choice.
4. Develop relationships with the students
Building strong relationships with students fosters a sense of community and belonging. Beyond seeing students in class and at monthly cohort events, regular one-on-one check-ins, whether in person or via Zoom, offer a space for students to discuss both academic and personal matters in an informal setting. These meetings help track progress, provide guidance, and connect students with relevant campus resources. By maintaining continuity in conversations, faculty and advisors build trust and accountability while encouraging student engagement in co-curricular opportunities. Many students express appreciation for the personalized support, noting that it enhances their overall educational experience and sense of connection to the program.
5. Create opportunities for peer mentoring
Facilitating peer mentoring strengthens student connections and fosters a supportive community. In addition to the monthly cohort events, we also hold a yearly retreat where new, current, and past students gather. Current students and alumni provide valuable insights, guidance, and advice to the incoming students. Incorporating interactive activities like icebreakers enhances engagement and encourages meaningful connections. Alumni play a key role by offering insights, career advice, and professional networking opportunities. Maintaining alumni engagement through events and communication channels ensures ongoing mentorship and support for students. Many students credit these interactions with boosting their confidence, leadership skills, and sense of belonging within the program.
After two years, our program has shown promising results, with preliminary pre- and post-survey data indicating growth in leadership, cultural, and academic capital, as well as STEM professional identity. While our approach is rooted in a hybrid model with some events happening on campus, many of these strategies can be adapted to fully online programs through virtual mentorship, networking events, and interactive community-building activities. Creating a sense of belonging is challenging in online education, but with intentional efforts, it is possible to foster meaningful connections that enhance student success and career development. We hope these insights inspire you to build strong, engaged student communities within your own programs.
Antonette Robles, PhD is the Grant Coordinator for Project SCALE (Scholarships and Co-curricular Activities Leading to Excellence in the Biotechnology Workforce) and an Adjunct Professor of Biology Texas Woman’s University.
Stephanie Pierce, PhD is an Assistant Clinical Professor of Biology, Co-investigator for Project SCALE, and Program Director for the Professional Science Master’s program in Biotechnology at Texas Woman’s University.
Juliet V. Spencer, PhD is a Professor of Biology, the Principal Investigator of Project SCALE, and Interim Dean of the College of Arts & Sciences at Texas Woman’s University.
